Following are the procedure to be folowed to make a claim
- Give us your information about losses by any meansof communication or fill out respective claim intimation form on our website.
- Identify the other vechicle if involve in an accident by confirming its number
- Lodge the FIR to nearest police office or dial 100 for police control room immediately
- The insurer may appoint "SURVEYORS" loss obsessor for further processing
- Provide necessary documents asked by the insurer/surveyors/authorized person
- Surveyor then submit his report based on given information/document and after careful inspection.
- After validating all the submitted documents, concern department prepares a note.
- After approving the note by competent authority, a discharge voucher will be issued mentioning the approved amount.
- The insurer then issued cheque to the insured as per approved amount after receiving duly filled discharge voucher.
English
Nepali